The Holidays Are Over, Now What?

posted: Friday, January 29, 2010

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The results are in! It was another ho-hum holiday season for most retailers. Some had sales decreases, some broke even and some even showed a sales increase over a very weak year of 2008. However, not many showed a sales increase over 2007. Here is what I think for 2010. The pie isn't going to get any bigger; however, your piece of the pie can increase significantly. Through others closing their stores and going out of business there is opportunity everywhere. Through the consistent application of sound business principles retailers can grab a bigger piece of the pie!

"You've created a monster! I hope my employees can keep up with the changes! I know that through implementing what the course has taught me, my sales will double!"

"It's what every retailer should be doing. The course points out a lot of ways to increase business simply."

"I learned more in three days than I have in five years in retail. I learned things about sales that I would never have thought about."

These are quotes from retail owners and managers from last weeks Train The Trainer Course in Tampa. Now that the Holidays are over are you going to sit back and hope that business improves, or are you going to take action? If you keep doing things the same way, you will get the same results. I don't want this to be a complete commercial so here are some tips that you can use to make some changes in your business.

In order to institute change in an organization three things have to occur:

They are:
  • Policy
  • Training
  • Incentives!

The Five Silver Bullets to Productivity Improvement are:

  1. Training and Coaching
  2. Goals
  3. Accountability
  4. Non-Negotiable Sales & Customer Service Standards
  5. The Science of a Sales Process

Make a difference in your company and institute the five silver bullets into your organization. Remember, people will improve what you inspect, not necessarily what you expect.

Failure Is Not An Option!

Finao - Brad Huisken - IAS Training

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