Top Ten Resolutions For Owners / Sales Managers!

posted: Friday, January 8, 2010

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Previously we looked at the top ten resolutions for salespeople. Therefore, I thought it fair and appropriate that I would share with you my top ten resolutions for storeowners and sales managers. I hope that you enjoy them and make them your own.

  1. I will set goals and constantly work to improve the productivity of my staff.
  2. I will strive to give my people help not hell through devoting time to each individual.
  3. I will manage based on objective information rather than subjective information.
  4. I will become a better listener, communicator, and motivator.
  5. I will conduct weekly sales staff meetings focusing on sales techniques, product knowledge, operations, customer service, and recognition of accomplishments.
  6. I will listen in on sales presentations and offer constructive coaching.
  7. I will make training a process rather than an event.
  8. I create an environment of personal growth and development.
  9. I will adhere to my responsibilities of providing the leadership, knowledge, training, incentives, and consequences in order to recruit, hire, develop, and maintain successful salespeople.
  10. I will provide positive reinforcement at least ten to one over negative criticism.

I hope you all have a very happy & prosperous New Year

FINAO - Brad Huisken - IAS Training

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